I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Orders will be processed within 48 hours of being placed.

HOW LONG IS THE SHIPPING TIME?
International Orders will be shipped depending on the fulfillment center the product is from.

• Average transit times to International: 10 - 15 business days
• Some products are in stock in different countries/regions, which allows us to ship to you quickly. 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

When you receive your tracking number, if you need help tracking your order please email info@keenstore.co.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us via info@keenstore.co and we will do our best to reply within 12 hours :)